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The FTC is not calling to shut off your phone number
A calm caller with a badge number says your number is being used for scams abroad. Every step sounds official, even the number you get to look up yourself.
The short version: Hang up and find the number your own way. If the caller told you what to search, that search leads back to them.
Picture your dad answering
The phone rings on the kitchen table. Unknown number. He picks up, because he always picks up.
The caller is calm. He says he’s with the Federal Trade Commission, and that a phone registered under your dad’s name and number is being used to commit scams in another country. The number is about to be shut off.
Then the proof starts arriving, one piece at a time.
How the call goes, according to the FTC
The FTC published an alert about this call on October 22, 2026. This is the order it describes:
- A badge number. The “FTC official” reads off a badge ID. It’s fake.
- A transfer to the police. The caller passes you to a “police officer” to file a report. Also fake.
- A number you get to look up yourself. They tell you what to search online to find the police number. It feels like you’re checking them. You’re not: the search leads back to them.
- Your details. They ask for your ID and other personal information for the “report”.
- A request for secrecy. They tell you to keep everything to yourself.
- The threat. In a later call, you’re told you’re under arrest for the scams tied to your number. Unless you send money for a “security deposit”.
Every step feels like proof. That’s the design.
The giveaway
Nobody official asks you to hide it from your family.
The FTC is plain about what its real employees will never do:
- ask you to send money, or connect you to someone who does
- threaten to disconnect your phone
- tell you to keep your conversations secret
- text you a photo of their employee ID to “verify” who they are
Any one of those, the FTC says, is a scam.
The sneaky part
Most of us already know the rule “don’t trust the number they give you, look it up yourself”. This call is built around that rule. The caller doesn’t hand you a number. He tells you what to search, so that you find it “on your own”.
So the smart move isn’t just to look it up. It’s to pick the source yourself. Type the agency’s own address into your browser, letter by letter. If the caller chose the search, the caller chose the answer.
The smart moves
- Hang up, and find the number your own way.
Everyone has heard "look it up yourself". This call hijacks that exact advice: the FTC says these callers tell you what to search online to find the "police" number, and that number leads back to them. Choosing the source yourself is what protects you. Type the agency's web address yourself, or use a number from a bill or statement you already have.
Based on: FTC consumer alert, Oct 22, 2026 · FTC, “Hang up on imposter scams” (2022)
- Before you do anything, tell one person you trust.
The whole call depends on secrecy. One phone call to a son, a daughter or a friend breaks it. The FTC says a request to keep the conversation secret is always a scam.
Based on: FTC consumer alert, Oct 22, 2026 · FTC, “Hang up on imposter scams” (2022)
Got it? Already happened?
- Got this call? Tell the FTC at ReportFraud.ftc.gov, even if you lost nothing.
- Keep the messages, numbers and receipts. And anyone who offers to get your money back for a fee is the next scam.
Based on: FTC consumer alert, Oct 22, 2026
How sure we are
Confirmed: the FTC has warned about this.
An official source has published it: a government agency, a bank, or the company being impersonated. How to read our labels
Dramatized: the dad and his daughter are invented; the steps of the call are the FTC's description.
Double check us too
Every claim on this page comes from these. Read them yourself.
- FTC consumer alert · Oct 22, 2026The FTC is not calling to deactivate your phone number (consumer.ftc.gov)
- FTC consumer alert · 2022Hang up on imposter scams (consumer.ftc.gov)
- Popular Science · Oct 22, 2026Scam alert: The government is not deleting your phone number (popsci.com)A news write-up of the FTC alert. No new facts.
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